Two of the ticket were bought together and the other was bought separately. UPDATE: received a developer response that pretty much blamed me for their negligence. I can't even get into the the app on my phone. I had to get on my phone. I even had to have AXSTickets open all throughout waiting in line for the show because I didnt want it to log me out. Mine kept giving me the incorrect password error when I knew it was correct. Same here, I've logged in and My Events is empty. came back about a week later and had sold 3. well I got a deal about w8/w9 forms to fill out out but all I got was a continuation to spin when I tried them. I finally had to send him a picture of my ID so they could look up the ticket to print for him. I chose the facebook login option which usually is super easy with other apps, but instead of using my already logged fb account in the facebook app or safari web browser (as every other app does), I instead had to input my fb account info every single time. I do have te pending charges too, how did you contact them? At that point, you must then go BACK to AXSTickets and sign in to see your tickets. They will pursue AXS who in turn, will keep your money. I expect much more from AXS!!! To purchase tickets online, go to GasSouthDistrict.com, click on the event you would like to attend, click the buy now button, and the purchasing process has begun. or that this is a new device (it isnt) and I need to confirm my acct via an email theyll send me. Yep, my account is back to normal now too. What is a Pre-sale? Continuer sur 950 mtres. Im going fucking hysterical. There could be a delivery delay. I cannot log into the main AXS page on the AXS website. Have no fear, theres a link in the email where I can view the completed transfer. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This helps prevent ticket touting and help combat illegal counterfeiting. Even the emails disappeared. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. LearnMore. I had a handicapped family member who was seriously compromised during the wait time as well, due to heat and having to climb a total of 43 rows of steps to finally get to the correct seats instead of 22, which was almost to much for her to handle. I linked and logged into Facebook, and then I got a page to verify my account. Really?!!!. We often link to other websites, but we can't be responsible for their content. Zero stress. Peter Kay 1x Ticket - 30 - 18th Feb (Tonight) Missing due to illness. Sent an email about the issues because I ended up with multiple charges going through on my credit card, but no tickets and they were no longer listed. I follow all of the prompts and when i am finally signed in it tell me i must verify my email and when i click on the link i get a message oops something went wrong, try again later. Discussion I've seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. then to me it seems something is missing from the transaction. I have been trying to get access to my tickets for 3 days i have chatted with three different customer support individuals and after explaining this very issue i received the response have you downloaded the AXS app and login with your email. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. I went back to AXSTickets and they were there. Logging into our site and entering the temporary queue before the start of ticket sales does not mean that you are at the front of the final queue. Hour long customer service wait with no live person interaction. Since AXSTickets doesnt allow adding the tickets to my Wallet (which would mean sharing would be super easy), I opted to share via AXSTickets s email share option. Each year we sell millions of tickets to thousands of incredible events - from concerts and festivals to sports and theater - at some of the most iconic venues in the world. I never heard back! I had bought three concert tickets this morning unbeknownst to me the website had charged me an additional three tickets including the ones I had already purchased the first time around. I always try to pay with PayPal, just for their excellent refund policy. AXS Help Center Buying Tickets Buying Tickets Buying Basics, Resale, Accessible Seats and more. Be safe from hackers and unwanted bills. I show up to the event very early, just in case, and no one at the venue said anything. I can see my tickets ,but when i go to transfer one to my wife it says session timed out. Dope concert. Flash forward a month later, day of show, and the app tells me upon signing in that I either havent used the app recently (I used it exactly a month ago, how often am I really expected to use it??) No. I am going to an axs event this afternoon. Can you acces their web page though? When I tried the second time to just confirm I had not sent the tickets off somewhere, this lady says your not the person listed I said there are two of us one who has money and no email one who has a email my brother same last name of corse and we made sure that everything matched exactly just as stub hub told us to so she proceeded to hang up on me, and remember I was the most polite you can possibly be having been a customer service manager for Chrysler corporation for 33 years this is company so set in its ways of telling people to go eat there hat so much they cant even be nice for one second to help a customer you know do there job correctly. Prendre un ticket (Page La Barque) 2,7 km. For me it just says "Access To Website Blocked" which makes me extreamly worried can't acces my account, my tickets and my order confirmation email has "broken image file" icon under venue, calendar and tickets. This Clears both data and cache. AXS Tickets Reviews. DO NOT USE THIS COMPANY! What a stupid, stupid product decision. Peter Kay tickets - London 02 many dates !! This decision was 1) not customer oriented, 2) self serving as AXS would stand to make more money if I sell on their aftermarket platform, 3) glutinous because they already have made significant fees on my original purchase and now want me to sell with them again to gain even more fees. AXS Tickets AXS, LLC 3.7 star 15.7K reviews 1M+ Downloads Rated for 3+ info Install About this app arrow_forward Tap for tickets to see the artists and teams you love. Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events. Too bad it makes you give AXSTickets at least one star on the review. Entering The Venue How do I get into the venue? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Downloaded AXSTickets no tickets. How you have this market largely cornered is beyond me. Please fix this and I hope there is no other fans that will experience the same thing as me. Save the pdf email that comes with tickets attached, as that email bailed me out a couple of times after other encounters with their poorly working app. This is a prime example of a product team who was so focused on an app, they failed to connect account across any other platform or device. no confirmation that I bought them or anything, then I hit the back button & it doesnt say i purchased anything so now i am scared I bough multiple tickets because after the 3rd step, its just a blank screen. avoid getting your tickets via this app at all costs! I tried this for a couple days until I decided to email support. 2. Sortir et rejoindre la voie. AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment. All Reviews I can log in to the account on desktop, but not the app. Must have been a blip. IOS 16.2 on Iphone 11. I followed the directions of creating a AXS account via the email address that they sent me the email. I finally gave up on that. Even just a lil tickets under revision or similar would be fine. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Understandably, youd only have to reset your password and then youd have access to all your account content.Unfortunately, after I downloaded this horrible app, it wouldnt allow me to sign in. My recipient never received an email with the shared ticket (definitely input the email address correctly). Thats not all! This is how I was tricked into buying more tickets. I was not aware I had already completed my purchase and was charged $181. The site also crashed while Im struggling to remember my password and forced to logout and queue in line again. Cheers! Again, I understand everyone has a lot going on, but they are not handling this well and have been pushing me off since way before. Mine were showing, now they are not.The money has left my bank account Had the same problem and contacted them this morning. Justuseapp Safety Score for AXS Tickets Is 13.2/100. It's all a fan needs, all in one app. With the AXS app, you can I purchased two tickets a couple weeks ago through a friends app but eventually made my own app so my friend could transfer the tickets too me instead. It was explained that if you had Flash Seats then you already had an account in AXS waiting for you. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. Tickets disappeared from my AXS account My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. So I emailed their support team and I havent revived a response. I bought tickets and was going to the event with the tickets on my phone, and the artist canceled and rescheduled. For an app that is so important to accessing your tickets, youd think it would have a seamless login procedure. Thanks!. On hold forever while I worked in the kitchen. AXSTickets communications are confusing. Once downloaded, go to the Account tab in the bottom right corner and click SIGN IN. Then the final queue starts for buying tickets. i bought my tickets through Viagogo, they were transferred to my AXS app, but i h. FIX: Yes fixed by a very diligent AXS employee I cannot view my tickets in AXS. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. I'm heartbroken because I basically spent $250 not to see one of my favorite artists of all time. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. You MUST download AXSTickets , use the email you used on desktop to sign in to AXSTickets , and then go back to your desktop/web version to confirm your email address. Twice this week my family has tried to transfer tickets from one AXS account to another. We did finally access tickets, no thanks to AXS, but because the manager knew how to work around the system. I'm getting sent in a loop to verify my device to sign on to the app. So, please do yourself a favour and buy from the venue direct. The absolute worst and most unprofessional app i have ever used. Update AXS Tickets to the latest version on PlayStore. AXSTickets is absolute garbage!!! No content will load on the Iphone App. Vous tes en qute d'une auto neuve avec un budget limit de 100000 200000 ? BUY THE PERFECT Hi guys, Im looking to buy tickets from someone on Facebook who I obviously dont personally know - whats the safest way? I didnt have a problem with the transition until I downloaded AXS and attempted to login. It's all a fan needs, all in one app. can't go, and more. I have uninstalled and reinstalled the AXS app. I have changed my password. Then I heard nothing else from support. I've been logging into to AXS pretty much compulsively over the last couple of days, so instant panic when they were gone. Its pointless. Im sorry but AXS simply is the worst ticket hub ever, if anything just learn from here on out not to use them again, I learned the hard way too. AXS tickets can vary in pricing depending on the size of the venue. . Especially if you cant even get it for work properly. This is for London (October). Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. It is now MARCH of 2022, my show is in 3 weeks and despite them saying my tickets were transfered, I cannot see them on the App and the website wont let me log in (I enter my email and password and it just says "CONTACT CUSTOMER SERVICES" I have been on hold with them for over an hour with no answer. AXS USA Reviews | Read Customer Service Reviews of www.axs.com | 2 of 288 Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,838 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 4.2 63% 2% 28% Filter Sort: Most relevant Alexia Ramone 1 review US 3 days ago Major Mistake Doe. I needed an account. The revoked ticket would not scan properly at the venue, so we had to wait while the box office tried to figure out what the issue wasthey were able to print a paper ticket somehow (Im guessing they somehow made a new barcode? USE TICKETS WITH THE APPNo paper required. I bought tickets to my favorite band through this company, and treated myself and a friend to VIP meet and greet tickets. This is the second time I had to deal with AXS and both times I had bad experience. Very disappointed. Therefore, I wouldn't expect this issue to be fixed anytime soon. Follow the AXS Tickets iOS app troubleshooting guide Here . The transactions of the of computer controlled part of the app seem to work well but dont dare use customer service for help, I just asked the First Lady, I have never done this before can you just tell me if I did this rite please, and have my tickets. They werent actually transferred until my friend accepted the transfer two days later.The tix I purchased were not cheap. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Im annoyed with this application and dont even care to resolve the issue.Im going to really miss the easy use of Flash Seats. AXS Tickets App In person In advance at Hornet Tickets office in the Athletic Center 10am-4pm M-F At events, subject to availability, hours vary Online (All orders run through our ticketing company AXS) Ticket Delivery Methods Digital Delivery (AXS App) - FREE! The tickets were $300 too. ~ from Justuseapp.com NLP analysis of 191,013 combined software reviews. Create an account before you try to buy tickets for the first time. So we made it easy to get in contact with the support team at AXS, developers of AXS Tickets. After several more minutes, I thought hmm, Im just going to put my phone on speaker, do a little work on my laptop, and set a timer to start truly counting the minutes. Tickets go on sale to the general public Friday, 3/10 at 10 am local time. AXSTickets is one of the most frustrating things I have ever experienced. The second I go to my event, you better believe I am deleting this poopy app and avoiding events done by this company. Official Tickets and Your Source for Live Entertainment | AXS.com 3. They trully live up to their name and will ax you and slaughter you. Make sure you have the latest version of the AXS app. Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres. LTE/3G/2G (auto connect). In case you can't connect to the internet at the venue, we recommend downloading your tickets before you get there. I traded tickets with a friend and a few days later, they disappeared from my account and AXS has no idea why yet they're refusing to send me replacement tickets or a refund. We have over 1,000,000 users and companies will listen to us. I logged into the website and it still said the same thing. Certains itinraires vous feront passer par le chemin le plus court, le plus rapide ou sans page. Not true! Does my friend have to accept each ticket separately? Im just worried because on AXS website, it says tickets can be transferred an unlimited amount of times. To download, simply open and view your tickets in the app. Why did the venue decide to use AXS Mobile ID? I got to an HOUR solid, no kidding, without EVER getting a live person on the phone. Checked my account and it's back in there. I had no trouble signing in and viewing my tickets at that time. I tried multiple times to transfer the amount that I got from a ticket that I sold on AXSTickets, but I continuously have to keep transferring it because the stupid system wont transfer my money. 34 BARJOLS TOURVES ST MAXIMIN-LA STE BAUME. I will be disputing this charge with my bank. Get The Big To-Do. Nope.Looked on my bank statement sure enough I was charged $181 twice three tickets I did not intend to buy. AXSTickets would not take my CORRECT login information that I set, so I had to login with my Facebook account that has a different email attached to it. could not the sell tad was not lit up. These tickets were EXPENSIVE and a gift for my teen for her birthday. Editor, Marcus Herbert, https://www.axs.com/uk/about-purchase-agreement_UK_v4.html, https://www.theo2.co.uk/faqs/axs-official-resale-faqs. The end. Thankfully I checked it first thing this . 5. Plans can change. I have deleted the app from my iphone and re-downloaded it with the same result. click "Force Stop". DON'T DO IT! This is my friend time buying through AXS for other people and Im not sure I would use them again. So waiting for that exact time to try to buy tickets because they sell out in seconds will be a pointless attempt. Date of experience: March 02, 2023. So I had paid $181 including the $181 for the three tickets I bought the first time (the ones I did not want) When you are on the final page of this website they will ask you if you want something called ticket protection which is basically an insurance if something goes wrong your tickets are protected. Our 2022 Transparency Report has landed I have reinstalled the app to see if it was an error in an update. After 30 minutes waiting to chat (ONLY option available for customer support), they couldnt help. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. I bought 2 tickets to an event a month ago and downloaded the app immediately to verify my purchase. Speaking of poor service, called the customer service number, took several minutes just to get through the automated prompts, then waited for an operator. Two thumbs down. Will NEVER use them again. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. Purchased tickets in October of 2021. called the support number and held from 20 minutes to hr and 20 minute. My email was missing a . Can transfer over AXS app. Mexican sensation Santa Fe Klan will kick off his Todo Y Nada U.S. Tour with Snow Tha Product and Tornillo this summer! Their customer service is also by far the worst i have EVER experienced. The people on the chat don't give a monkey and the enquiry you send never gets answered anymore. My AXS app is not working!! Tap for tickets to see the artists and teams you love. Continuer sur 36 kilomtres, Sortir et rejoindre la voie. Yes there is an option for reset the password, but whats the point when you are competing with other fans to get ticket, so obviously I lose the best seat as well as the regular seat. So instead, I revoked the ticket share back to my app, and decided to show tickets for both of us. Worked last week when I checked. For more information, see the developers privacy policy. I can log in on my computer but not on the AXS app on my phone. AXS Ticketing is our ticketing platform with key features that will enhance the ticket purchasing experience. Copyright 2023 Apple Inc. All rights reserved. I buy tickets on other companies and never have problems like this. I will update if we run into any issues for this coming weekends event.EDIT: Confirmed. I purchased my tickets on the Tick Pick app and then received an email saying I had to download AXSTickets to get them. I hope I either get my tickets back to sell them or just get my money back.. Ive already contacted AXS help& support center couple days ago but still havent got a response.. Im probably not gonna purchase e-tickets again, should of chosen the paper tickets through mail.. learning experience, next time I know better. Tix are for mobile, so not sure what to do. I was worried that they had been cancelled for some reason after reading that it has happened to others. DISCOVER GREAT EVENTSTheres so much to see. Their customer service is atrocious, if you try and connect with support you will be in a line behind 99 people, because so many others are in the same boat. I have no problem logging in to my axs.com account on my computer. The tickets were $300 too More posts you may like r/ToolBand Join 27 days ago Please help me with my situation. And waited. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. I placed two orders for tickets at the same event. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. NOTHING. I just wanted to see the reviews other people provided about AXS, so hopefully the pdfs I printed get me and my friend in to the venue. I checked every folder in my email because i assumes that for sure they would be more professional then that, but again, I received no confirmation email and then my intelligence and common sense was questioned by the developer because of their negligence, again, DO NOT USE THIS PLATFORM. This is for London (October). Tried it. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). Continuer sur 550 mtres, Au rond-point, prendre la 2me sortie sur DN7 et continuer sur 450 mtres, Au rond-point, prendre la 2me sortie sur D560 DN7 (Avenue d'Estienne d'Orves) et continuer sur 90 mtres, Tourner lgrement droite sur D560 DN7 (Avenue d'Estienne d'Orves) et continuer sur 250 mtres, Tourner lgrement gauche sur D560 DN7 (Boulevard Victor Hugo) et continuer sur 170 mtres, Tourner lgrement droite sur DN7 D560 (Boulevard Jean Jaurs) et continuer sur 100 mtres, Tourner lgrement droite sur D560 (Place Malherbe) et continuer sur 15 mtres, Tourner droite sur D560 (Place Malherbe) et continuer sur 5 mtres, Mappy vous indique la distance entre Aix-en-Provence (13080) et Saint-Maximin-la-Sainte-Baume (83470). Select the issue you are having below and provide feedback to AXS Tickets. I did change it and was able to access, though it didnt really help since it still said no upcoming events under my tickets tab, Honestly. AXS Tickets iOS app crashes, not working, errors, AXS Tickets on iOS has black/white screen, AXS Tickets Android App Issues and Solutions, AXS Tickets has errors/crashing/not working, AXS Tickets server network connectivity issues, Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events, Close and restart the AXS Tickets app on iPhone, Update AXS Tickets app to the Latest Version for iOS, Uninstall and reinstall AXS Tickets iPhone app, Update your iPhone to the latest iOS version. Tap for tickets to see the artists and teams you love. But yeah Im NEVER using them again What happened to you? Please fix. We dont need an app for everything. Never use this service again. So do not buy from them unless you have a printer and are semi computer literate. - the US AXS on twitter are super responsive but unfortunately they have no access to help UK clients. Unfortunately when I was looking for tickets (right when the tour was announced), they were the only ones selling them :/ I think Still Woozy hired AXS as the ticketing company for the tour and all the other sites are selling resale tickets. I tried paying with my credit card but the App would not allow me to enter my billing address for some reason but it did allow me to use PayPal and I got a pdfs in my email right away. Yup happened to me too. I was on hold for over an hour and one of their representatives hung up on me so i emailed them and then called back immediately after and was on hold for yet another hour. Lets try again., - Unable to sign in after downloading the app. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. On the day of event I reached them at last at mid day and they said they will look into it and get back to me. They will charge you $18 and keep a certain percentage of the sale.Dont even get me started on their customer service. cant go, and more. Privacy Policy. Press question mark to learn the rest of the keyboard shortcuts. When I try to log in on the phone, I get a message that says "Please visit our help page or contact support for assistance. Mind you I used this back in December of 2019 and Im still having trouble with it (March 2020). Keep a watchful eye on axs.com and remember to utilize the offer: Up to 25% Off Your Bookins + 50% Off For Kids. Pick your exact se Table of Contents: This was after spending quite a bit of time talking on the phone with customer service before we left home! To resolve AXS Tickets network issues, Reset phone network settings: On iphone, Goto "Settings" "General" "Reset" "Reset Network Settings". Bought tickets for a show that was postponed. I logged into my AXS account his morning to find that my tickets were no longer showing in the My Events section. After the concert I ask a staff member what's up, and they say the meet and greet was before. Ainsi faites des conomies sur le cot ou la dure de votre voyage, en trouvant le trajet Aix-en-Provence Saint-Maximin-la-Sainte-Baume adapt vos besoins. do not use AXSTickets to sell tickets. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. Once there, it was another 40 minute wait (missing one band), before they could get in! I would expect the venue would use an electronic ticketing system thats not so confusing and confounding. I had to add my bank account AGAIN and transfer and when I tried, it said the first transfer hasnt cleared but its been almost a month and I still havent gotten the money transferred to my bank and now I have to add my bank info yet again and redo the same stupid routine I have to do with AXSTickets, I been trying to transfer my money to my bank after selling a ticket and still havent gotten it yet, Ive waited almost a month and it says 10-14 business days to transfer yet I have to transfer it again. AXSs lack of integrity and non existent concern for its customers is appalling and disappointing. Ugh! You will receive an event confirmation e-mail within 24 hours of your purchase, and your tickets will always be delivered before your event. I figured this out all on my own no thanks to their support team. Thats precisely what happened to me years ago I bought $400 tickets and the guy transferred them to me, then proceeded to transfer them again, Im assuming scamming multiple people. I called the royal albert hall at last minute and they said they can reprint. I should have used the print at home option but this was the recommended option. I have deleted data and cache to no avail. But wait, theres a phone number in the email you can call for help. Every time I try to sign in, after creating a new password with my already existing email address on file, Im told that There is an account error and I need to be redirected to the help page or live chat. TICKETS HIGHLY dissapointed and will never use them again, AXS totally sucks this is the last time I will use this garbage app and customer service is more horrible please stay away. Later it logged me out and I logged right back in. They said he had 6 tickets ( I only had 5!) . Does anyone know with AXS specifically, once its transferred to me, can the guy transfer them again, or now only I can transfer them? Tap for tickets to see the artists and teams you love. The first time, was for. Tap for tickets to see the artists and teams you love. What no Maybe try selling them somewhere else then transferring them?
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